BILLING & CONTRACT

Why have been charged two monthly amounts (monthly rent and deposit) on my invoice?

How can I extand my agreement?

How can I upgrade or downgrade my contract?

How can I make a payment?

What is the cancellation policy of JOIN ME flex office?

What does the deposit mean?

How can I cancel my agreement?

Where can I view my invoices and how can I ask for help if I want to know more about certain items on my invoice?

How can I request a copy of my invoice?

How can I view or edit my company information?

When do I have to pay the deposit and the first month?

How do I know if you have received my payment?

Does Join Me self-office charge additional costs than mentioned on the website?

How can I change my contract or order extra services?


FACILITY

What are the opening hours of the business centers?

How can I contact the Community Manager

What if I have forgotten my password?

Is there a limit how often I can use a meeting room?

Can I bring a visitor to a meeting?

Can I park at Join Me self-office?

What is the JOIN ME flex office visitor policy?

How does JOIN ME flex office keep my workplace safe?

What is JOIN ME flex office pet policy?

Can I bring my own printer?

Can I bring my own furniture?

What happens if I need more space or desks?

How much does printing cost?

What is the JOIN ME flex office policy on mail and parcel handling?

What should I do in case of emergency?

How do I connect to the printer?

How can I project the screen of my laptop on the Samsung TV in the meeting room?


INTERNET & TELEPHONY

How do I connect to the Join Me network and what is the WiFi password?

Do all rooms have internet access?

What should I do if my internet connection doesn't work anymore?

Does my office have fixed telephones?


DOMESTIC

How often is my office cleaned?

What is JOIN ME flex office refrigerator policy?

How can I solve problems with the coffee machine and / or the refrigerator?


ACCESS

I have problems with the access system

How can I get access to the booked rooms via my smartphone?

What are the opening hours?


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